Ben McGuiness · Design Strategist & Experience Consultant · Perth
Complexity in,results out.
Making big, tangled problems clear and actionable — then designing the solutions and carrying them through.
See selected workSelected work
Clear thinking, real outcomes
Outcomes from work I led or co-led. Every case study names what I did.
How I work
Different problems, one proven approach
01
See the Whole System
Many product and service problems aren't difficult to resolve — they're simply difficult to find because the problem space is a mess. I start by mapping key parts of a problematic system (or all of it) so the real improvement opportunities become obvious.
02
Design for Immediate Impact
Once the opportunities become clear, I design the intervention for the biggest potential impact — a prototype, a pilot, a feature, produce, process or service — and put it in front of real people fast.
03
Leave the Team with Clear Next Steps
Every engagement ends with the internal team having a clearer path forward than when started: sharper questions, shared language, and artefacts they can continue to leverage.
organisations I've worked with
